Reference

How Bajee12 Handles Your Personal Information

This Privacy Policy covers what data Bajee12 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use the platform — and exactly how we store, use, and protect it.

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Bajee12 How Bajee12 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your account data, ask us to correct something, or raise a concern about how your information is handled, our support team can action it. Use the channel that works best for you — live chat responds during active support hours, and email gives you a written record of your request.

Team online

Live Chat

Open the chat icon from any page while logged in. Our team handles data and privacy queries during support hours and will confirm receipt of your request.

Email Support

Send your data request to our support address from the email on your Bajee12 account. Email gives you a written trail for access or deletion requests.

Account Settings

Some data preferences — including marketing communications and cookie consent — can be managed directly from your account settings without contacting support.

HOW WE PROTECT IT

Security, Retention, and Your Controls

Account data is encrypted in transit using SSL and stored in access-controlled environments. We keep your data for as long as your account is active and for a period afterward as required by applicable regulations. You can request a full copy of what we hold, ask for corrections, or request deletion by contacting support — deletions are processed subject to any legal retention obligations in your jurisdiction.

Encryption in Transit

All data moving between your device and our servers — including payment references from bKash, Nagad, and Rocket — travels over SSL-encrypted connections.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how the platform loads on mobile. You can adjust cookie preferences from your browser settings.

Data Retention

Account data is retained while your account is open and for a period after closure, in line with applicable regulations. Retention length depends on your eligible region and local law.

Access and Correction

You have the right to request a copy of your data, ask us to correct inaccuracies, or request deletion. Contact support from your registered account to start the process.

Common Questions About Your Privacy

These are the questions we hear most from account holders about how their data is handled. If your question is not covered here, live chat or email support can help directly.

We collect your name, phone number, and email at registration. After that, transaction references from bKash, Nagad, or Rocket and device session data are recorded as you use the platform.

No. We record only the transaction reference and amount from your mobile wallet. Your PIN and full wallet credentials are never transmitted to or stored on our servers.

Contact support via live chat or email from your registered address. We will verify your identity and provide your data in line with applicable regulations for your region.

Yes. Send a deletion request through support. Deletion is processed subject to any legal retention obligations that apply in your jurisdiction and eligible region.

We use session cookies to keep you logged in and analytics cookies to understand mobile performance. You can manage cookie preferences through your browser settings at any time.

We do not sell your personal data. Data may be shared with payment processors like bKash, Nagad, and Rocket only to complete your transactions, and with service providers under strict data agreements.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.