Reference

Terms That Cover Your Bajee12 Account

These terms set out what you agree to when you open and use your Bajee12 account — including how your wallet works, how deposits via bKash, Nagad, or Rocket are handled, and what happens if something goes wrong. Read them before you start.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law and region dependentOne account per personSubject to change with notice
Bajee12 Terms That Cover Your Bajee12 Account
HOW WE HANDLE THIS

How Bajee12 Manages Your Account Data

We take the security of your account information seriously. Here is how we handle what you share with us, and how you can request changes or raise concerns at any time.

Account Security

Your account is protected with password authentication and OTP verification sent to your registered mobile number. Never share your login or OTP with anyone.

Data We Hold

We hold your registration details, transaction history, and wallet records. This data supports account verification and is not sold to third parties.

Retention Period

Account data is retained for as long as your account is active and for a period after closure as required by applicable rules in your eligible region.

Your Rights

You may request a copy of your account data or ask us to correct inaccurate details. Contact support with your account ID and we will handle it promptly.

REACH OUR TEAM

Contact Bajee12 About These Terms

Questions about what these terms mean for your account? Our support team handles policy queries alongside the usual account and payment help. Reach us through any of the channels below — we aim to respond to terms-related questions with the same speed as payment queries.

Live Chat Open the chat widget from your account page. It connects you directly to our Bangladesh support team for account and terms queries.
Email Support Send your question to our support address listed under your account settings. Useful for detailed terms or wallet-related written queries.
Help Centre Browse the Help section for answers on wallet rules, account conditions, and what the terms mean for bKash, Nagad, and Rocket deposits.

Common Questions About These Terms

Below are the questions we get most often about how these terms apply to your account, your wallet, and your use of the platform.

Yes. Any funds you add through bKash, Nagad, or Rocket enter your account wallet under these terms. Transaction confirmation from your mobile wallet is the point at which funds are credited.

We will always post an update notice on this page and contact the address linked to your account before changes take effect. You have the option to close your account if you do not accept the revised terms.

Multiple accounts are not allowed. If we identify duplicates, both accounts may be suspended and any balance on the additional account forfeited. Contact support immediately if you think an error has occurred.

Contact our support team with your registered mobile number and account ID. We will process the request and respond through the contact details on your account.

Yes. Whether you can open or use an account depends on local law and the eligible regions we serve. It is your responsibility to check that access is permitted under the laws of your location.

Submit a closure request through live chat or email support. Any confirmed balance in your wallet can be withdrawn to your bKash, Nagad, or Rocket account before closure is finalised.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.